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7901 4TH ST NSTE 300ST. PETERSBURG, FL 33702
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FAQS

Frequently Asked Questions

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What exactly is a “task”?

A task is one request — like building a new page, fixing a bug, creating a section, or implementing a feature. Think of it as one clear, actionable item we can work on at a time.

What is the duration of having completed work?

Most tasks are completed within 1–2 business days, depending on complexity. We’ll always communicate if something will take longer!

Do you really offer limitless revisions?

Yep, really! We’ll keep revising until you’re happy — no limits, no extra charges. Just one revision round per task at a time to keep things moving smoothly.

What happens if you’re unavailable?

Our team is responsive we make sure everything is delivered on time. In the rare case of an emergency, we’ll inform you ASAP — but honestly, that almost never happens.

Is it possible to pause my subscription?

Yes! You can pause anytime. Billing will stop, and you can resume whenever you're ready — perfect if you're waiting on feedback or planning a new sprint.

Can I use unused tasks later?

Since you can queue unlimited tasks, there’s no such thing as “unused” tasks. There’s no cap — you can add as many tasks as you want. We just work through them one at a time (or two, depending on your plan) during your subscription.

How do payments & refunds work?

All payments are upfront and billed monthly. If it’s your first month and you’re not happy after the first week, we offer a 75% refund — no hard feelings.

Still have questions?

Feel free to ask us directly, and we’ll be happy to assist!